Those who want to communicate more effectively at all levels in a variety of situations
The Programme – 1 Day
You will learn that effective communication requires a complex mix of skill and style and an ability to adapt to different personality types. To consistently achieve successful outcomes, it is necessary to have an in-depth understanding of what really happens during the process of communication. You will be provided with practical tools on how to communicate assertively and deal with difficult situations. This course introduces delegates to the fundamental dynamics of high impact communication. We will help you to become an effective communicator who can absorb other people’s views and clearly communicate your own.