Those wishing to gain valuable skills to influence and persuade others to give their support in business situations.
The Programme – 1 Day
Effective influencing is necessary for successful relationships with clients, colleagues and suppliers. This training programme covers techniques on how to influence the thinking and behaviours of others, how to Influence customers and colleagues to embrace ideas and accept recommendations. You will gain increased confidence and be more influential and persuasive in a range of situations and you will confidently tackle sensitive and difficult situations. You will gain valuable insights in how to be a more active listener and use enhanced persuasion skills to achieve results. You will engage in impactful interactions to practice techniques that deepen your influence. You will identify personal influencing and negotiation style for best results.