Those wishing to sharpen their skills when interacting with clients.
The Programme – 1 Day
The aim of this high impact training session is to equip you with the skills and expertise to represent your company with confidence and professionalism in a range of challenging and pressurised client facing situations. This highly interactive programme will focus on cultivating a communication style that significantly enhances your relationship with clients – how to win clients’ confidence and the steps to positive rapport building. You will acquire the necessary planning skills to build a professional image and creditability with clients.