Designed for

Those wishing to sharpen their skills when interacting with clients.

The Programme – 1 Day

The aim of this high impact training session is to equip you with the skills and expertise to represent your company with confidence and professionalism in a range of challenging and pressurised client facing situations. This highly interactive programme will focus on cultivating a communication style that significantly enhances your relationship with clients – how to win clients’ confidence and the steps to positive rapport building. You will acquire the necessary planning skills to build a professional image and creditability with clients.

Be more self confident when dealing with clients

Delivery Methodology

This course incorporates formal tuition, group work and individual practice exercises. Our training workshops are of the highest quality in terms of learning experience. We provide practical tools, methods, ideas and workshop handbooks – all carefully chosen for the specific target audience. This course is extremely interactive providing participants with the opportunity to prepare and practice their skills.

“Excellent content, very helpful trainer. The content was interesting and the trainer kept everyone actively involved”

Gillian French, Sales, Argus Car Hire