Overview – In today’s dynamic work environment, effective communication is essential for success, encompassing interactions with colleagues, clients, and partners. This comprehensive programme is tailored to equip professionals with the essential skills and strategies required to excel in their interactions across various facets of their work.
This training programme not only hones participants’ verbal and written communication abilities but also focuses on the nuances of non-verbal communication, active listening, and adapting communication styles to different contexts. By emphasising best practices and practical techniques, this training empowers individuals to convey their ideas clearly, build rapport with colleagues and clients, and handle challenging conversations with confidence and finesse.
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Developing an Assertive Mindset Workshop
Overview – This workshop is designed to give participants an understanding of assertive behaviour. It will help participants to be more effective in the workplace by building confidence and giving them the necessary knowledge to apply the skills and techniques. Assertiveness increases the chance of success in any human transaction. Participants will understand how to gain greater credibility by handling tough people and situations with composure and confidence.
The focus will be on encouraging participants to make a stronger impact on people. This programme will allow participants to practice assertive techniques that can help in any situation…with their manager, colleagues, and direct reports. Participants will learn when to come on strong and when to compromise.
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Elevate Your Impact with Powerful Communication.
Power of Cross Collaboration Workshop
Overview –In today’s fast-paced and interconnected business landscape, the power of collaboration cannot be overstated. Yet, many teams struggle to deliver the expected results, and companies often operate in functional silos, hindering progress and growth. This workshop aims to address the root causes of collaboration challenges while emphasising the numerous benefits and advantages of effective collaboration within both team units and the broader organisation. Participants will improve the ability to communicate effectively with colleagues from different departments or backgrounds, leading to clearer understanding and reduced misunderstandings
This programme will develop cultural awareness and sensitivity, allowing to collaborate more successfully with diverse teams and adapt their communication styles as needed. Participants will gain skills to identify and address conflicts constructively, fostering a more harmonious and productive work environment within cross-functional teams.
Frequently Asked Questions
Why should I choose Optimum Limited training?
Optimum Limited provides a wide range of business development, consultancy and training, accredited and non-accredited to companies across all industry sectors, whilst also offering client-specific and scheduled training programmes.
Since its establishment in 1990, Optimum has demonstrated a clear correlation between people development and the bottom line. This ethos has helped Optimum in establishing a portfolio of highly reputable clients in the private sector, state and local agencies, universities and professional bodies,nationally and internationally. As a preferred choice provider and partner to many of Ireland’s leading businesses, we have learned that the key to our success is putting their success first. Our focus is on building lasting partnerships that offer positive outcomes and an engaging and rewarding learning experience.
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Who should apply for this course?
Communication skills training is suitable for professionals in all industries and roles who aspire to enhance their ability to convey ideas effectively, collaborate efficiently, and build strong interpersonal relationships, thus driving career advancement and organisational success.
What study options are available for this course?
Many of our courses are now available in a variety of classroom formats. All formats cover the same course content.
Live Virtual Online Classroom
Live lectures are delivered using Zoom (www.zoom.us) or MS Teams if requested. During these sessions, your tutors will use interactive learning elements to ensure an engaging learning experience. When appropriate, students will be encouraged to activate their video and microphones so that they can ask questions and enhance peer to peer learning
Online courses can be accessed from any computer or laptop with an internet connection.
In-Person and Onsite Classroom
Optimum Limited can provide in-company onsite training if requested. If there is not a classroom available, Optimum can provide a training room in the HQ Office in Dublin.
Optimum can also provide training in hotels conference rooms or room hires if requested.
On Demand
On Demand courses enable you to complete your course on your own time. Optimum have an e-learning platform called MyOptimum which includes a library of online on demand training programmes. This learning platform comprises of pre-recorded videos and interactive powerpoints followed by activities designed to put the new information and concepts into practice through exercises, quizzes, forum participation and other activities.
How will this course benefit me?
Participating in communication skills training will benefit individuals by equipping them with the tools and expertise to enhance their clarity, persuasiveness, and interpersonal effectiveness, ultimately leading to improved professional relationships, career advancement, and organisational success.
What are my payment and funding options?
Payment Options:
Payments can be made by EFT, PayPal or Stripe. If you need to pay by other forms of payment, please enquire with us and we can let you know if this is possible.
Funding Options:
Due to our experience and reputation, Optimum are part of many panels that provide funding opportunities to businesses in different sectors. Funding can range from 10% – 35% subsidy. Contact the Optimum Team for further information.
Enquire through our contact form here.
What our customers say…
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Take the first step towards your goals!
Explore our Personal Effectiveness training courses now and take your skills to the next level!
Get in Touch with our Expert Team
Take the first step towards your goals!