CPD Communicating with Impact

Overview – A highly interactive CPD training course that will help participants to communicate more effectively at all levels of the company. Participants will learn that this requires a complex mix of skill and style and an ability to adapt to different personality types.

To consistently achieve successful outcomes, it is necessary to have an in-depth understanding of what really happens during the process of communication. This course introduces delegates to the fundamental dynamics of high impact communication.

CPDSO Accredited: Optimum Limited

7 CPD Points

7 Hours


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Course Content

  • Importance of high impact communication in diverse situations
  • Creating conducive environments for effective face-to-face communication
  • Influencing, reading body language, and being assertive
  • Effective communication: understanding others and expressing your own views
  • Building confidence for better communication and performance
  • Taking ownership and responsibility to improve communication.

CPD Provider | Optimum Limited | Training

Frequently Asked Questions

Why Should I Choose Optimum Limited

Optimum Limited provides a wide range of business development, consultancy and training, accredited and non-accredited to companies across all industry sectors, whilst also offering client-specific and scheduled training programmes. 

Since its establishment in 1990, Optimum has demonstrated a clear correlation between people development and the bottom line. This ethos has helped Optimum in establishing a portfolio of highly reputable clients in the private sector, state and local agencies, universities and professional bodies,nationally and internationally. As a preferred choice provider and partner to many of Ireland’s leading businesses, we have learned that the key to our success is putting their success first. Our focus is on building lasting partnerships that offer positive outcomes and an engaging and rewarding learning experience. 

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Why Should I Choose a CPD Training Course

Choosing a CPD (Continuing Professional Development) training course is an investment in your career and personal growth. It keeps you current with industry trends, enhances skills, boosts employability, and fosters innovation. Stay compliant, gain confidence, and expand your professional network. Showcase dedication to lifelong learning and adaptability for ongoing success in your field.

Who Should Apply

This CPD Communication Skills Training Workshop is suitable for professionals in any field, managers, sales and customer service representatives, public speakers, and individuals looking to improve their personal communication. It helps participants refine their communication techniques, become more assertive and empathetic, and deliver impactful presentations. Whether for personal or professional growth, the workshop is beneficial for anyone seeking to enhance their communication skills.

What Study Options Are Available

Many of our courses are now available in a variety of classroom formats. All formats cover the same course content.

Live Virtual Online Classroom

Live lectures are delivered using Zoom (www.zoom.us) or MS Teams if requested. During these sessions, your tutors will use interactive learning elements to ensure an engaging learning experience. When appropriate, students will be encouraged to activate their video and microphones so that they can ask questions and enhance peer to peer learning

Online courses can be accessed from any computer or laptop with an internet connection.

In-Person and Onsite Classroom

Optimum Limited can provide in-company onsite training if requested. If there is not a classroom available, Optimum can provide a training room in the HQ Office in Dublin.

Optimum can also provide training in hotels conference rooms or room hires if requested.

On Demand

On Demand courses enable you to complete your course on your own time. Optimum have an e-learning platform called MyOptimum which includes a library of online on demand training programmes. This learning platform comprises of  pre-recorded videos and interactive powerpoints followed by activities designed to put the new information and concepts into practice through exercises, quizzes, forum participation and other activities.

How Will This Course Benefit Me

Participating in a CPD Communication Skills workshop will enhance your communication abilities, leading to clearer and more confident expression of ideas. You’ll develop better interpersonal relationships through active listening and assertiveness. Additionally, improved communication skills can boost career prospects and personal growth.

Payment & Funding Options

Payment Options:

Payments can be made by EFT, PayPal or Stripe. If you need to pay by other forms of payment, please enquire with us and we can let you know if this is possible.

Funding Options:

Due to our experience and reputation, Optimum are part of many panels that provide funding opportunities to businesses in different sectors. Funding can range from 10% – 35% subsidy. Contact the Optimum Team for further information.

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How To Apply

If you have any queries and require further information, we would be happy to chat to you. Contact us directly at hq@optimum.ie or talk to our team at (01) 672 8628

Enquire through our contact form here.

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